- We are happy to accept returns and exchanges for any item that is unworn and still fitted with all tags. Please inform us of the return or exchange via email at email@example.com before mailing the item(s). The return items must be received by us within 7 days of receipt by the customer.
- There are absolutely no “cancellations” once you’re pre-order or (in-stock item) order is placed meaning paid for and confirmation is sent of your order saying it’s processing.
- This rule applies to all apparel, and shoes. In addition, in the event an item is sold out you will get a “Store Credit” if you have multiple items on the order, if the order only consists of one item you will be issued a direct refund. If you have any questions on this policy please contact firstname.lastname@example.org before ordering, this written detail listed in this paragraph is placed so you can read upon our terms before ordering. Once you order your order is acknowledgment and acceptance that you understand and will abide by our guidelines and agree to the terms and policy listed above.
- Shipping and handling fees are not refundable.
- Please ship your return to the address below:
lee monet, LLC
PO Box 150024
Alexandria, VA 22315
- Please indicate whether this is a return or exchange on the original packing slip provided.